Refund Policy

Free trial

You won't be charged during your 14-day trial. Cancel any time before it ends from your billing page and you won't pay anything.

Refunds

• If you're charged and not satisfied, contact us within 14 days of the payment and we'll refund it in full.
• After 14 days, payments are non-refundable, but you can cancel at any time to stop future renewals.
• When you cancel, you keep access until the end of the period you've paid for.
• Downgrades take effect with a prorated credit applied to future invoices.

How to request a refund

Email support@cloudschedule.ai from your account email, or reply to your Paddle receipt. Our payments are handled by Paddle, our merchant of record, who processes approved refunds back to your original payment method — usually within 5–10 business days.

Statutory rights

This policy doesn't affect any rights you have under consumer law in your country.